Play Smart

Responsible Gaming –
Stay in Control on cty999

Gaming on cty999 is meant to be fun — an enjoyable way to spend your leisure time on cricket betting, slots, fish games and bingo. But we know that for some players, gaming can stop being fun. That is why cty999 takes responsible gaming seriously and gives every player the tools to stay in control.

18+
Age requirement
24/7
Support available
Free
All RG tools
PKR
Set your budget
Quick Reminder
Healthy Gaming Habits
  • Set a PKR budget before you start, and do not go beyond it
  • Play for enjoyment, not to recover lost money
  • Take regular breaks — step away and recharge
  • Never use rent, utility bills or grocery money to fund your gaming
  • Keep gaming separate from your daily responsibilities
  • You must be 18 or older to use cty999

How cty999 Supports Responsible Gaming

These are the six core pillars behind cty999's approach to keeping gaming safe, fair and enjoyable for every Pakistani player on the platform.

Deposit Limits

Set a daily, weekly or monthly cap on how much PKR you can deposit into your cty999 account. Once the limit is set, it takes effect immediately. Increases require a cooling-off period before they activate.

Session Time Reminders

Enable a session timer and cty999 will notify you after a set duration — whether that is 30 minutes, one hour or longer. A simple nudge to step back, take a breath and return refreshed.

Self-Exclusion

Need a proper break? Self-exclusion lets you temporarily or permanently block access to your cty999 account. It takes effect immediately. During the exclusion period, you will receive no marketing from us.

Loss Limits

Set a maximum amount in PKR that you are comfortable losing in a given period. Once you hit that limit, cty999 will pause further gameplay until the period resets, protecting you from chasing losses.

Activity Overview

Review a clear summary of your gaming activity on cty999 — deposits made, time spent, games played and net results — so you always have a transparent picture of your habits over any period.

24/7 Support Access

If you ever feel gaming is getting out of hand, our support team is available around the clock. Reach out via live chat on cty999 and we will help you activate any responsible gaming tool without delay.

What Is Responsible Gaming?

Responsible gaming is the idea that online entertainment — whether that is cricket betting during a PSL match, spinning slots, playing fish games or enjoying bingo — should remain just that: entertainment. It means staying aware of how much time and money you are spending, recognising when gaming stops being fun, and knowing what to do about it.

At cty999, we believe that the vast majority of players enjoy their time on the platform without any issues. You log in, place a few bets on a T20 match, try your luck on the slots, and log out when you feel like it. That is exactly how it should work. But we also know that for a small number of players, gaming can become a problem — and those players deserve honest support, not judgement.

Problem gambling is not about weak willpower. It is a recognised behavioural pattern that can affect anyone. The good news is that awareness and the right tools make an enormous difference. That is what this page is about.

cty999's position: We would rather you play less and play well than play recklessly. Our platform is built for long-term enjoyment. We do not benefit from players making decisions they will regret.

Signs That Gaming May Be Becoming a Problem

If you are asking yourself whether you have a problem, that is already a sign worth paying attention to. Take an honest look at the following questions. If you find yourself answering "yes" to several of them, it may be a good time to use one of cty999's responsible gaming tools or to take a break altogether.

1Do you spend more money on gaming than you originally planned, or more than you can comfortably afford?
2Do you chase losses — continuing to play in order to win back money you have already lost?
3Have you borrowed money, sold belongings or used bill money to fund your gaming?
4Do you feel restless, irritable or anxious when you try to reduce your gaming or stop?
5Has gaming affected your work, studies, relationships or your responsibilities at home?
6Do you hide how much time or money you spend on gaming from family or friends?
7Do you find yourself thinking about gaming even when you are doing something else?
If you answered yes to two or more of the above, we strongly encourage you to activate a deposit limit or self-exclusion on your cty999 account right now, and consider speaking to someone you trust. Contact cty999 support — we will not judge you, and we will help you set up the tools you need immediately.

How to Use cty999's Responsible Gaming Tools

All of the following tools are available free of charge to every registered cty999 player. You can activate them at any time through your account settings or by contacting support via live chat.

Step 1 — Set a Deposit Limit

Go to your account settings and choose a daily, weekly or monthly deposit cap in PKR. This is the single most effective step you can take. Pick an amount that is genuinely comfortable for your budget, not a stretch target. Reductions take effect immediately. If you want to increase a limit, a mandatory waiting period applies before the increase is confirmed.

Step 2 — Enable a Loss Limit

Decide in advance how much you are comfortable losing in a given period. Set that figure in your account as a loss limit. Once your net losses in that period reach the cap, cty999 will automatically pause your ability to continue wagering until the period resets. This removes the temptation to chase losses in the heat of the moment.

Step 3 — Activate Session Reminders

Set a session duration — for example, one hour. Once your session reaches that length, cty999 will display a reminder so you can make a conscious decision about whether to keep playing or take a break. It sounds simple, but having that pause makes a meaningful difference to how aware you stay of your time on the platform.

Step 4 — Review Your Activity

Use the activity summary in your account to review your deposits, withdrawals, game history and total time spent over the past week or month. If the numbers surprise you, that is useful information. Knowledge is the first step to adjusting your habits.

Step 5 — Take a Break or Self-Exclude

If you want a short break, use the cooling-off period tool to lock your account for a few days or weeks. If you feel you need a longer break, activate full self-exclusion. This blocks your account and prevents you from creating a new one during the exclusion period. All promotional communication from cty999 will stop immediately. Contact support to activate self-exclusion at any time — there is no barrier and no delay.

Setting a Gaming Budget That Works for You

A gaming budget is money you have already decided you are comfortable losing before you start playing. It is separate from your salary, household expenses, savings goals and any money earmarked for family commitments. Here is a sensible way to think about it:

  • After covering all monthly essentials — rent, utilities, groceries, transport, mobile recharge — identify what genuinely disposable amount is left.
  • From that disposable amount, decide what portion you are happy to spend on entertainment in general: cinema, eating out, hobbies, and gaming.
  • Allocate a portion of your entertainment budget to gaming on cty999. This is your monthly gaming cap in PKR. Set it as your deposit limit so the platform enforces it for you.
  • Never adjust that limit upward in the same month, especially not after a losing session. The urge to increase a limit after losing is one of the most common patterns that leads to financial strain.
  • Keep gaming money and personal savings in separate accounts if possible. Visibility matters — when gaming funds run out, stop for the month.
Practical tip: Many Pakistani players find it helpful to reload their cty999 wallet at the start of each month with a fixed PKR amount via JazzCash or Easypaisa — and treat that amount as the entire monthly entertainment allowance. Once it is gone, it is gone. This approach keeps things simple and stress-free.

Keeping Minors Away from cty999

cty999 is strictly for players aged 18 and above. We verify age during registration and we take this requirement seriously. If we discover that a player is under 18, the account is suspended immediately and any remaining balance is returned.

If you are a parent or guardian and you are concerned that a younger family member may be accessing the cty999 platform, we recommend taking the following steps:

  • Use device-level parental controls available on Android and iOS to restrict access to gambling-related websites and apps.
  • Keep your own cty999 login credentials secure and never share them with anyone under 18.
  • Talk openly with young people in your household about responsible behaviour online, including what gaming platforms are for adults only.
  • If you suspect a minor has registered on cty999, contact our support team immediately so the account can be reviewed and closed.
Zero tolerance: cty999 does not allow any player under the age of 18 to register, deposit or play. Any attempt to bypass this policy will result in permanent account closure and forfeiture of any funds deposited.

Navigate to what you need right now:

Need to Talk?

Our support team is available 24/7. If you want to activate any responsible gaming tool right now — deposit limit, self-exclusion, cooling-off — just reach out via live chat on cty999 and we will sort it out immediately, no questions asked.

Responsible Gaming FAQ

Answers to the questions Pakistani players most commonly ask about cty999's responsible gaming tools and policies.

Log in to your cty999 account and go to the Responsible Gaming section in your account settings. From there you can set a daily, weekly or monthly deposit limit in PKR. The limit takes effect immediately once confirmed. If you want to lower a limit, the change is instant. If you want to raise a limit, a mandatory cooling-off period applies before the increase goes live — this is by design, to protect you from impulsive decisions.

When you activate self-exclusion, your cty999 account is locked immediately. You will not be able to log in, deposit, play or receive any promotional messages from cty999 during the exclusion period. You can choose a temporary period (for example, one week, one month or six months) or a permanent exclusion. If you choose permanent exclusion, your account will be closed and you will not be allowed to open a new one. Contact support via live chat to activate self-exclusion at any time.

Yes. If you have a remaining balance in your cty999 account when self-exclusion is activated, you can still request a withdrawal of that balance to your registered JazzCash, Easypaisa, Raast or bank account. Your funds are yours and you will not lose them. Contact support to arrange the withdrawal during the exclusion period and the team will process it for you.

You must be at least 18 years old to register and play on cty999. Age is verified during the registration process. If we find that a player is under 18, the account will be suspended immediately, all bonuses will be voided, and any deposited funds will be returned to the payment method used. cty999 maintains a strict zero-tolerance policy on underage gaming.

A mandatory cooling-off period applies to any request to increase a deposit limit. This waiting period is in place to ensure that increases are deliberate and considered, rather than reactive to a losing session. The exact duration of the cooling-off period is displayed in your account when you submit the increase request. Decreasing your limit, on the other hand, is always instant.

Once you enable session reminders in your account settings, cty999 will display an on-screen notification when your active session reaches the duration you have set — for example, 45 minutes or one hour. The notification gives you a moment to pause and decide whether to continue playing or to take a break. It does not force you to stop, but it breaks the autopilot mode that can sometimes lead to longer sessions than you intended.
18+ only. Gaming should always be entertaining, never stressful. Set your budget, use the tools available and know when to stop. If you need help, cty999 support is here 24/7.
Play Responsibly

Ready to Play Smart on cty999?

Join thousands of Pakistani players who enjoy cricket betting, slots, fish games and bingo on cty999 — with full control over their budget, time and experience. Register today and set your limits from day one.

18+ only. Please game responsibly. Terms and Conditions apply.